The Gleaner

CISSSMO asks the public to avoid emergency rooms

The management of the Centre intégré de santé et de services sociaux de la Montérégie-Ouest (CISSSMO) is asking the public to avoid hospital emergency rooms whenever possible over the coming weeks.

According to a press release issued by the regional health organization, the precarious situation in the hospitals has to do with government legislation aimed at phasing out the use of private health agencies.

Bill 10, which was passed in April 2023, commits the province to abolishing the use of these agencies entirely by 2026. As part of a series of measures designed to make the health and social services network more efficient and humane, strategies are now being introduced to gradually reduce the use of private agency workers.

As a result, the CISSSMO has temporarily reorganised its service offering, particularly in hospitals, to prioritize patient care and services.

A vast campaign to hire agency employees was carried out, and nearly 100 workers have joined the public health organization, but the situation remains quite tenuous.

Alternatives to the emergency room

The CISSSMO is asking for the public’s full cooperation to ensure emergency departments are not overloaded during this period of adjustment.

There are several other options to access health services, including family doctors, pharmacists, and the three Info-Sante (811) options, including option one for health care advice, line two for psychosocial counselling, and line three for the primary care access point.

“We are aware of the challenges we are currently facing, and we are counting on the public’s understanding of our ability to offer services and that of our employees,” said Bernard Cyr, the assistant general manager of general and specialized physical health programs at the CISSSMO.

The CISSSMO would also like to remind users and their families of the importance of accepting hospital transfers in the event this is suggested by hospital staff, as this allows the health organization to better balance and optimize its resources.

“This situation is temporary, and we sincerely thank our employees, managers, and doctors for their unfailing efforts. It’s a real team effort, including the users, and we’ll get there,” said Cyr. (SR)

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