The Gleaner
Opinions

Delivery time a frustration for us all

We were, like you, disappointed when the first edition of The Gleaner of 2020 did not arrive in our mailboxes in a timely manner. On behalf of the entire Gleaner team, I would like to apologize for this, and especially to those subscribers in Hemmingford who at the time of writing this had yet to receive their paper. We have been working to find the source of the delay with Canada Post so this does not happen again. We have also been working hard on our end to find efficiencies to get the paper to the printers faster to allow the postal service a bit more time. In many ways it is hard to believe that at the start of 2019 there simply was no Gleaner. It has been an exciting whirlwind since then, and one that has only accelerated as we moved to bi-weekly editions with subscribers. Please bear with us as we work through these kinks.
On that note, our subscription drive has been very successful to date with almost 960 now receiving The Gleaner through the mail in all 13 municipalities of the Haut-Saint-Laurent, as well as Hemmingford and several neighbouring municipalities. In fact, we are sending copies to the Yukon Territory and all the Canadian provinces save for New Brunswick and Newfoundland. To be honest, we could have accepted that readers in Newfoundland had not received their paper after the state of emergency after a record-setting blizzard literally shut down the province with 170 centimetres of snow. And despite our frustrations with Canada Post, if the worst thing that collectively happened to us in the Valley these past two weeks was that our Gleaners were late, we should all be counting ourselves very lucky that we were not, among other things, trapped in our homes for five days while waiting for snow removal.
The crisis facing Newfoundlanders did much to add a little perspective to our usual habit of griping about the January weather. And with the world’s political and business elite collectively failing once again to address climate change with any real conviction at the World Economic Forum in Davos, Switzerland, we might do well to keep the Newfoundland experience in mind as a possible foreshadowing of the extremes Canadians might face. With that in mind, we sincerely hope this issue reached you in a more acceptable timeframe (snowstorm or not).
Sarah Rennie

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