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CISSSMO’s year in review: new leader, new projects

Recently, the Montérégie-Ouest Integrated Health and Social Services Center (CISSSMO) released its report for 2021-2022. Though the year was full of health challenges, the service still managed to highlight its achievements and the devotion of staff and healthcare workers who worked harder than ever.

This year, one of the biggest changes was the introduction of a new president and director general, Philippe Gribeauval. The chairman of the CISSSMO board of directors, Claude Jolin, says, “Mr. Gribeauval is working tirelessly to build dialogue and restore trust among all the organization’s stakeholders. For several months now, he has been sharing his vision of the CISSS with coherence, transparency, benevolence, and boldness, so that everyone can contribute to the search for truly innovative solutions to the issues at stake.”

It is important to note the creation of two hospital activity director jobs was extremely successful. They led to a 25 per cent decrease in stretchers occupied, and a 30 per cent increase in discharges at the Suroit Hospital from January to April 2022. This was due mainly to the “fluidity team” that allowed for people to react to issues at the hospital in real time.

COVID-19

Though the pandemic continued to rage on and the province was hit by many waves, the CISSSMO team still managed to exceed expectations. And thanks to volunteers, the ministerial decree and staff relief did not have to be used, even amongst staffing shortages and COVID-related absences. 

Speaking of the pandemic, 1,200 people were treated with at-home support; 140 patients were part of the rehabilitation services provided by the Long COVID Project; 150 outbreaks in senior residences were taken care of; 25 per cent more mental health and addiction services became available; 915 partners were supported; and around one million COVID vaccines were given.

Jolin says, “We have been hit hard by successive waves of COVID-19, which has required sustained efforts from staff, managers, and physicians. I would like to thank them warmly for the actions they have taken to care for and support our users and residents and their loved ones. I would also like to highlight the resilience, dedication, and courage they have shown in this extraordinary context.”

The future

At the Vaudreuil-Soulanges Hospital, work has begun with a groundbreaking ceremony; this signaled the start of construction. It meant the planning phase was over and it was time to put out a call for proposals from contractors. Construction also continues at Maison des aînés et alternative de Châteauguay, and the Maison régionale pour jeunes adultes polyhandicapés, which is in Beauharnois.

The 2023-2033 organizational clinical plan is a big project for the CISSSMO moving forward. Besides the demographic data analysis and projections collected from public health, over 1300 people and organizations took part in consultations that will make it possible to know what services are needed and be able to provide them for the region’s growing population.

Next year, the CISSSMO will be launching various new projects. The projects are linked to the five major strategic guidelines that are outlined in a press release issued by the CISSSMO: “Attracting and retaining talent; offering care in the right place at the right time by the right person; improving access to front-line services; practicing structured and agile management; and acting with our community.” (CF)

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